CPAP Supply Statement
“With the announcement of the suspension of shipping of PAP devices by Philips Respironics, 3B Medical has put together guidance for companies ordering CPAP.
As always, 3B Medical will always give first priority to customers that have supported the company over the long term. Starting last week and concluding this week, 3B Medical is actively negotiating allocation and supply of our CPAP devices to provide a degree of protection and certainty for our DME partners.
Current 3B CPAP Device customers can expect no disruption to supply based on individual historical purchasing levels. If you are a current 3B customer who is not buying devices from us, or a current customer who would like to increase your monthly allocation of devices, please reach out to us directly. No business can function efficiently without the ability to forecast and schedule.
At 3B Medical, we view our customers as partners in our business and we are taking effort to ensure that our loyal customers will be immune from market shortages to the extent that this is possible. For new accounts willing to contractually commit to longer-term agreements, the same degree of protection will be afforded.”
“On June 14, 2021, Philips announced a recall due of their CPAP devices due to issues experienced with the sound abatement foam used in their devices. Per the announcement, Philips identified both ozone and heat as causes of foam disintegration in their devices.
As the industry is aware, 3B Medical rang the bell first and early, advising of the risks of ozone to both devices and patients back in 2018. It was our perception of risk that led us to develop Lumin. Ozone is a known lung irritant. The American Lung Association identified the risks of ozone exposure as: shortness of breath, wheezing and coughing; asthma attacks; increased risk of respiratory infections; and increased susceptibility to pulmonary inflammation.
While most are aware of the risks of ozone to respiratory patients, what is lesser known is the risk of ozone when used with devices such as CPAP. Ozone will degrade most polymers. The issues reported by Philips are just one example. Philips Respironics, 3B Medical and ResMed have all modified warranty coverage to exclude damage to devices caused by ozone.”
Source: 3B Medical